Monday, 16 July 2012

Mkt610 Current Spring 2012 Final Term VU Paper [July 2012] Virtual University of Pakistan

Mkt610 Current Spring 2012 Final Term VU Paper [July 2012] Virtual University of Pakistan
how can we convert by chance customer to loyal customer? 3 marks
types of loyal customers? 5 marks
Impact of CRM on organization? 3 marks
Process of CRM? 5 marks
Give a example from ur routine life a sales person repeat there products feature again and again? 5 marks

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